Gigs EV – Privacy Policy
Effective Date: 05/04/2026

GIGS EV respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our website, franchise services, or EV rental platform.

1. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, residential address, and KYC documents (such as ID proof and Driving License for riders and investors).

• Payment details: Financial data processed via secure payment gateways (we do not store your core card/bank details on our servers).

• Vehicle & Usage data: Real-time GPS tracking data, IoT dashboard metrics, battery usage, and route optimization data from our EVs.

• Technical data: IP address, device information, and browser cookies.

2. How We Use Your Information

We use your information for the following purposes:

• To process your franchise investments, rental transactions, and monthly payouts.

• To verify rider identity and conduct necessary background checks (KYC).

• To manage fleet operations, ensure vehicle security, and track EVs in real-time.

• To provide customer support and improve our services.

• To comply with legal, regulatory, and insurance obligations.

3. Sharing of Information

We may share your information in the following cases:

• Secure payment gateways for processing financial transactions.

• Service providers assisting in operations (such as our GPS and fleet management partners like Pictor, Roadcast, and Fleetx).

• Insurance partners (such as ICICI Lombard) to provide risk coverage and investor protection.

• Government authorities or law enforcement when required by law.

4. Data Security

We use industry-standard security practices, encryption, and secure servers to protect your personal and financial information from unauthorized access, alteration, or disclosure.

5. Cookies

Our website (https://www.gigsev.com) may use cookies to enhance user experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser.

6. Your Rights

You have the right to access, update, correct, or request the deletion of your personal data. To exercise these rights or to raise any privacy-related concerns, please contact our support team.

7. Contact Us

• Email: info@gigsev.com

• Address: B-317, 3rd floor, Tower B, Noida One building, Rasoolpur Nawada Industrial Area, Sector 62, Noida, Uttar Pradesh – 201309

• Website: https://www.gigsev.com